Reference

Privacy Policy for your India account

Your UPI, Paytm, PhonePe and Google Pay account records, device signals and cookie choices are covered by this Privacy Policy before you open an account with onexpunt.

Account dataCookie choicesUPI privacyIndia rights

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What our policy means for you

onexpunt Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

onexpunt treats privacy as part of the account flow, not a separate afterthought. This policy covers the data you give us, the technical data your device sends, cookies on onexpunt.net, payment references from UPI, Paytm, PhonePe and Google Pay, and messages you send to support. We

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use this data to create and protect your account, process wallet activity, detect misuse, answer requests and meet legal duties. Where access to the lobby or account tools is discussed, it depends on local law and is available where local law permits. We share data only
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with service providers who help us run payments, verification, security, hosting, analytics or support, and we expect them to handle it under written controls. If a rule in your state requires a different handling period, we follow that duty before applying our normal deletion flow.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Reach us about privacy requests

Privacy contact should be specific so we can find the right account without exposing data to the wrong person.

Privacy inbox Write to [email protected] from the email linked to your account. Add your account ID, the data request you want actioned, and a short reason so our privacy team can trace the correct record.

Account chat Use chat after you open your account if you need help finding privacy settings, cookie choices, or recent payment records. Our team may ask security questions before discussing personal data.

Profile request Send a privacy request through the account panel when you want a correction, copy, or erasure request logged against your profile. The panel keeps the request tied to your verified account.

ACCOUNT SAFETY

How your data stays controlled

Our Privacy Policy is written around practical controls you can test inside your account. We limit collection to account creation, wallet activity, support, security and service improvement needs.

Data minimisation

We ask for data that supports account setup, wallet checks, security screening and support. If a field is optional, we mark it clearly so you can decide whether to add it.

Cookie control

Cookies help keep your session active, remember language choices and measure page errors. You can adjust browser settings, and we log consent choices when our cookie banner is shown.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored with timestamps, status codes and account IDs. We use them to trace disputes, reconcile wallet entries and meet legal record duties.

Access security

Login attempts, device IDs and IP patterns help us spot account takeover attempts. Extra checks may appear before sensitive data is shown or a privacy request is completed.

Retention windows

We keep account, wallet and support records for legal, tax, risk and dispute reasons. When those reasons end, we delete, anonymise or isolate data according to our retention schedule.

Change requests

Ask us to correct an email, phone number or profile detail if it is wrong. We may need proof of identity before changing data that affects account access or payments.

Privacy answers before you join

Your privacy choices matter before and after you open an account, especially when wallet records and support chats are linked to identity checks. These answers explain the requests we handle most often under this Privacy Policy. If your question involves a dispute, use the account panel so we can connect the privacy request with the exact wallet or support record. That keeps replies accurate and private.

We collect data you enter, such as name, contact details and account credentials, plus device signals, cookie choices, payment references and support messages. We avoid collecting sensitive documents unless verification or law requires them.

Payment references help us match deposits and withdrawals to your account, trace failed transfers and answer disputes. We do not store your full payment app login, PIN or banking password.

Yes. Send a request from your verified email or account panel. After identity checks, we can provide a copy of eligible account, wallet and support records in a practical format.

You can ask us to erase eligible data. Some records may remain for legal, tax, fraud prevention or dispute reasons, and we will explain the reason if full deletion is not possible.

No. We do not sell your personal data. We share it with service providers only when they help with hosting, payments, verification, analytics, security, support or legal duties.

Cookies keep your session active, remember your choices, measure errors and help protect the account area. You can manage many cookies through your browser, though some are needed for security.

Yes. Access or eligibility depends on local law and is available where local law permits. Privacy requests are handled under applicable Indian rules and any state requirement that applies to your account.

Privacy Policy for your India account

Reach us about privacy requests

How your data stays controlled

Data minimisation

Cookie control

Payment records

Access security

Retention windows

Change requests

Privacy answers before you join

01 What personal data do we collect?

02 How do we use UPI, Paytm and PhonePe data?

03 Can I ask for a copy of my data?

04 Can I ask onexpunt to erase data?

05 Do we sell your personal data?

06 Why do we use cookies on onexpunt.net?

07 Does local law affect account access?

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